Stock Replenishment & Orders Fulfillment
Lovelytop.com checks our inventory everyday and replenishes stocks on weekly basis. On weekends, our purchasing team make preparations for new arrivals and then Lovelytop.com will show latest designed fashion products for our clients on websites on the next day. If you are satisfied with our products, it is suggested that you take your time to skim through our website from page to page. As for customized products, our purchasing team will update products on daily basis on Wechat. Therefore, it is strongly recommended that you download Wechat App on your mobile phone and add us “Friend” to ensure you can appreciate latest new design and styles, meanwhile, it is also convenient for you to contact with us and help us offer your better shopping experience. Furthermore, our inventory changes so frequent that some items are out of stock after your payments. We put up with two solutions: our purchasing team will order products from factories immediately, but it will take two to five working days. After all fashion items are in stocks, Lovelytop.com sends your parcels to your destinations. If some items cannot be in stock in a few days, we will contact with you in 24hours and let you decide to whether it could be replaced or cancelled so as to ensure timely delivery. All excess payment including the shipping fee will be credited to the balance of your member account for future use.
Attention: If you find some stuff are missing when receiving the package, please don’t worry. Contact us as soon as possible and we will check it for you. Maybe the item is out of stock after you finished the payment, we therefore send out the ready stock directly to ensure the timely delivery.
Please make sure you leave the correct email address and phone number, if we can’t contact you in 48 hours, we will send the stuff in stock firstly and credit the balance to you.